10 Reasons Why People Don’t Buy From You
Posted on January 21, 2010
Filed Under Articles, Start An Online Business, Web Site Promotion
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Here are some common reasons why you may be experiencing low sales conversions. Use these guidelines to help improve your sales levels and provide your customers with the best shopping experience so they will want to return and buy from you again and again.
1. Reassurance
You don’t make people feel safe when they order. Remind people that they are ordering through a secure server. Tell them you won’t sell their e-mail address and all their information will be kept confidential.
2. Sales Copy Aesthetics
You don’t make your ad copy attractive. Your ad lists features instead of benefits. The headline does not attract at your target audience. You don’t list any testimonials or guarantees included in your ad.
3. On-Going Communication
You don’t remind people to come back and visit. People usually don’t purchase the first time they visit. The more times they visit your site, the greater the chance they will buy. The most effective way is to give them a free subscription to your e-zine.
4. About Your Business
You don’t let people know anything about your business. They will feel more comfortable if they know who they are buying from. Publish a section called “About Us” on your web site. Include your business history, profile of employees, contact information etc.
5. Order Options
You don’t give people as many ordering options as possible. Accept credit cards, checks, money orders, and other forms of electronic payments. Take orders by phone, e-mail, web site, fax, mail, etc.
6. Web Site Design
You don’t make your web site look professional. You want to have your own domain name. Your web site should be easy to navigate through. The graphics should be related to the theme of your web site.
7. Positioning Your Offer
You don’t let people read your ad before they get your freebie. When you use free stuff to lure people to your web site include it below your ad copy or on another web page. If you list the freebie above your ad they may never look to see what you’re selling.
8. Targeting Your Customers
You don’t attract the target audience that would buy your product or service. A simple way to do this is to survey your existing customers to see what attracted them to buy. This information will help you improve your target marketing and advertising.
9. Testing
You don’t test and improve your ad copy. There are many people who write an ad copy and never change it. You have to continually test and improve your ad copy to get the highest possible response rate.
10. Creating Urgency
You don’t give people any urgency to buy now. Many people are interested in your product but they put off buying it till later and eventually forget about it. Entice them to buy now with a freebie or discount and include a deadline date when the offer ends.
Nancy Redford provides practical marketing tips at her blog. Visit us today and sign up for our free newsletter and ecourse. Connect with Nancy via social networks too: http://www.miriadz.com/blog/about
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