Spam, New Contact Form, Aweber and Email Updates!

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New Contact Us Form

Seems that some idiots felt they had the right to add my email into their autoresponder just for using the form. So my response to this is to REMOVE the Aweber form in place of a regular Spam free contact form. I also want to alert everyone to the fact that my main email address has been officially TERMINATED!

I have used that email address since the launch of this website way back in 2002. However even with the aid of MailWasherPro to automatically filter out the “crap”, the level of Spam has grown to such ridiculous level that I had to get rid of my main contact email address once and for all!

Now once again I have taken back control of my inbox. I really loathe support systems so for now I steered way from that option. I know I works well for some but I want to keep things simple on this website.

Ticket Support Systems

One thing I do like about support tickets is the built in feature where you can enter the most frequently asked question so before people send in their questions they can check the pre-written answers before continuing with their enquiry.

For instance Rosalind Gardner’s support system is set up nicely. She has very competent virtual assistant who will answer questions promptly and courtesy in good time.

Well I’m not a famous as young Ros :wink: but I can understand how the support ticket system sets her free from inundated with emails. Plus give her more time to spend in her pool eh!

So be good and DO NOT enter my email address into your hosted autoresponder systems because I will continue to report people for this. I only wish these people used Aweber they would lose their accounts in a blink of an eye.

Contact Via Skype

Regular subscribers and visitors have always been courteous. In fact the best way to contact me is via Skype.

I’ve used Yahoo Messenger and Google Chat but now I’m a die hard fan of Skype. Especially as I can keep in contact with friends and family members outside of the UK and not have to worry about long distance phone calls. All toll free chats with other registered Skype users.

I even spoke with my Floridian buddy during the early hours of the morning to catch up on our latest endeavors all for free.

So you can be sure I will get all text messages as soon as I log in.

Love Skype, Love Broadband, Love the Internet!

Feedback

Thanks to several regular and new customers from New York who contacted me by phone to let me know that one of my emails bounced. This can be a warning sign that there is a potential scam. You buy a product and then cannot contact the seller if there is a problem. I called him back to assure him that I had changed emails and regularly changed download links and made an error copying the new destination URL which resulted in him getting nothing but a 404 error page. I also emailed him the download link and waited until he had his product. Not many people would do that for a customer but I was able to reassure him and develop trust and a lasting friendship. Thanks also for joining the newsletter too!

See the new “Contact Us Page“!

Thanks for your patience and understanding.

Nancy P Redford

Besides there would be no point wring a book about the Top 30 Scams and Shams if I myself were not legit. :shock:

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